Welcome to our private network
Quality Policy
We will actively pursue ever improving quality through programs that enable each employee to do their job right providing services that meet or exceed the requirements and expectations of our customers.
Quality Objectives
Homelessness Prevention Services
To maintain consistency in services quality by 98%.
To increase team productivity by 5% next quarter.
Quality and responsive service delivery to the applicant in 5 business days after the application is completed-approved.
To reduce service nonconformities by 5%
Improve Quality Management System
MNC - Housing Direction
I N T R A N E T
Housing Program is strategically located at:
1. MNC Evans Campus(Headquarters), 1329 Evans Ave, San Francisco, CA 94124
2. MNC Excelsior Campus, 5000 Mission St. San Francisco, CA 94112
3. MNC 3001 24th Street, San Francisco, CA, CA 94110
We are proud of our staff:
Aurora Alvarado
Director of Homelessness Prevention Services 415.206.7750 x 2140
Guadalupe Carballo
Training & Quality Coordinator 415.206.7750 x 2030
Andre Sandford
Program Manager 415.206.7752 x 1214
Marina Casiano
Case Reviewer Specialist 415. 653-5701 x 1212
April Wong
Case Reviewer Specialist 415.653.5701 x 1622
Ali Al Hoolawi
Homelessness Prevention Specialist 415)653-5701 x 1024
Berenice Marquez
Homelessness Prevention Specialist (415) 653-5701 x 1124
Paola Lomeli
Homelessness Prevention Specialist (415) 857-9656 x 215
Thomas Guarino
Homelessness Prevention Specialist (415)653-5701 x 1123
Trinh Tang
Homelessness Prevention Specialist 415.653.5701 x 2952
Viktoriya Pfening
Homelessness Prevention Specialist 415.653.5701 x 1211
Irina Sorokina
Rental Assistance Specialist 415.653.5707 x 2143
Jocelyn Chang
Rental Assistance Specialist 415. 857.9656 x 213
Jin Mo
SF ERAP Response Representative 415.653.5744 x 1032
Don Garcia
Homelessness Prevention Specialist 415 653-5701 x 2031
SF ERAP Response Representative
Jacquelyn Diaz
Homelessness Prevention Specialist 415-653-5701 x 2032
SF ERAP Response Representative
Housing Ukrainian Program is strategically located at:
1. MNC Evans Campus(Headquarters), 1329 Evans Ave, San Francisco, CA 94124
We are proud of our staff:
Viktoriya Pfening
Homelessness Prevention Specialist
415.653.5701 x 1211
Yuliia Hrytsenko
Housing & Resource Specialist
415.653.5701 x 1128
Workforce Development Program is strategically located at:
1. MNC Evans Campus (Headquarters), 1329 Evans Ave, San Francisco, CA 94124
Housing & Homelessness Prevention Services